What BOA is doing to Mrs. Mandell is in a way, something like they are doing to the call-girls but without the courtesy of lubrication. She takes exception to this and vows to fight regardless of the outcome and well after that.

Recently, BOA President and CEO, Brian Moynihan’s appointed Ronald Sturzenegger to be head of it’s Legacy Asset Servicing Division to replace Terry Laughlin, who had stepped down to take a position as Chief Risk Officer, has people in the financial field wondering why Sturzenegger would take the worst job in North America. He has had a long career of managing a no-nonsense line of business so that will be a strength because every person working in his new group will be as miserable as a 1st year analyst compiling decks at 2am on a Friday morning.…, as Sturzenegger has infamous reputation of having a so-called PHD in “CRACKING SKULLS” and he’s referred to as the “Terminator.” He will evidently have no problem mistreating the seniors, disabled and low income homeowners with utter cruelty without batting an eye. Customers don’t need more of “Miserable” they need to be treated with respect and dignity during these tough times. Bank of America is definitely not good for “America.” so why did the government decide to leave the corrupt governing themselves-how can that result in fairness? Here is information on how to contact Mr. Sturzenegger should you want to: He resides at 815 Hayne Road, Hillsborough, California 94010-7035 with his wife Lisa. He can be reached at: (650) 548-1250. There is no Bank of America telephone listing for the very secret Legacy Asset Servicing Dept.

The horrors they have put her and her husband through are beyond belief and she is finally willing to tell the story, so other homeowners will get a clearer picture of just what these homeowners have had to endure at the hands of Bank of America and it’s brand of customer care, which is really non-existent. The damage to Mrs. Mandell has been extensive including mental anguish, extreme depression, lack of sleep and appetite, the inability for her immune system to function properly and a distinct fear that Bank of America is capable of just about anything. whether it be criminal or not to take revenge out on a customer. The government will surely give them immunity for just about anything over and above the fraud as they don’t have any regard at all for the citizens that have elected to protect and serve All Americans, not just the few and mighty. Her husband on the other hand, who was called by a representative from BOA on January 9, 2012 who wanted to discuss 47 issues with him in particular led the conversation off with an unusual item which made her husband angry and very upset but she was told by someone to call and speak specifically to him and not Mrs. Mandell. This led to a retinal hemorrhage that has caused permanent damage to his left eye. This will be rectified in the near future.

This is the Side-Deal that they offer at Bank of America to 200,000 specially selected homeowners: Executives say borrowers receiving the side-deal, special letters are eligible, but they still have to prove they qualify. In order to be eligible, a borrower must be 60 days late on the mortgage payment as of Jan. 31, 2012. The borrower has to owe more on the mortgage than the home is currently worth, commonly known as being “underwater” on the mortgage, and the borrower’s loan must either be owned by Bank of America or serviced by Bank of America for an investor who is allowing the modifications, which they claim her investor won’t allow it. Mrs. Mandell needs real help, not just an insincere and hollow offer from BOA for a HAMP modification and Mrs. Mandell does not want to visit that nightmare again. Mrs. Mandell certainly qualifies and deserves her dignity restored by saving her home.

Mrs. Mandell wanted to know the investor/investors on her loan and BOA has refused her 3 times to divulge the information, but according to the “Fair Debt Collection Practices Act,” she is entitled to know the true identity of the person she is indebted to. She is also sure that the MBS holders also want to know who is in possession of their promised collateral so they may deal directly with them in order to have any hope of collecting on their now un-securitized securities. In most cases the MBS holders have been defrauded and many, many homeowners foreclosed upon by entities with no rights to or interest in the home. The collateral, in most cases, will then be dispensed or sold without the payment being made to the people (investors) actually owed the money. She’s sure that the MBS holders would like to know where the payments went.

She does have, however, a letter from the Bank of New York Mellon that contradicts BOA’s claim that BONY is the investor-they are in fact the trustee and if further states that Bank of America can do as they wish to help the borrower if they want to. Mrs. Mandell would be better off if she were a Senator like Michael Lee, who had no problem meeting with CEO Jamie Dimon from Chase to get a principal reduction in order to short sell his home. The politicians are too busy helping themselves and not the people.

Contact: John Reid by sending an email message with contact information to: transworldguy1@att.net