Leading global sourcing advisory and benchmarking firm, Alsbridge, Inc., today announced a new report which identifies seven tips for clients and outsourcing providers to keep in mind when considering IT Asset Management (ITAM) in an outsourcing model.
ITAM can be successful in an outsourced environment if the client’s capabilities are know and a business goal oriented ITAM roadmap is defined. This provides critical input to the ITAM solution, transition and operation stage of an outsourcing agreement. Alsbridge’s ITAM services can help determine an enterprise organization’s current ITAM capabilities, assist in identifying the target capabilities and develop a roadmap that is specific to each parties outsourcing needs.
How can an organization meet the objectives to have successful ITAM in an outsourcing model? Alsbridge, Inc. revealed these seven tips, for both clients and outsourcing providers, to help from falling short in the ITAM area of an outsourcing deal:
• Determine ITAM Service Strategy Goals
• Determine the ITAM Service Scope
• Treat ITAM as a Service
• Transition Planning
• Know Your Provider’s ITAM Capabilities
• Operational Design: The ITAM Operating Model in the Outsourced Environment
“More and more organizations are including ITAM in their outsourcing deals with scope ranging from inventory management to software compliance as part of overall IT service delivery,” said Ben Trowbridge, CEO, Alsbridge Inc. “While ITAM continues to grow in complexity due to the requirements introduced by an evolving technical landscape the outsourced deal model have not caught up. Often ITAM is inserted in these IT outsourcing models without purposeful consideration of expectations and requirements.”
Read full report
from Alsbridge, Inc.
About Alsbridge Inc.
Alsbridge provides world class sourcing advisory and benchmarking services for the CIO, CFO and CPO. We’ve helped hundreds of companies reduce costs and get more value from their vendors. Our experienced consultants leverage proprietary tools and information databases to identify and engage the optimal vendors for your situation, negotiate best practice terms at fair market prices, and improve the way you work with your vendors. Alsbridge clients utilize the most cost effective and value added sources globally for IT infrastructure services, hardware and maintenance, network services, software and maintenance, application support and development, business processes and cloud services. Alsbridge was ranked the #1 outsourcing advisor in the world by the International Association of Outsourcing Professionals (IAOP) based on the value delivered to clients. This commitment to delivering value to our clients has made Alsbridge a distinguished member of the 2010 Inc. 500 fastest growing privately held companies in America.