Bill Ringle, America’s Business Growth Strategist, talked with Dev Patnaik, author of Wired to Care and CEO of Jump Associates, for the interview show My Quest for the Best about strategy, innovation, and the learner’s mindset.
Business growth strategist Bill Ringle interviewed Dev Patnaik, author of Wired to Care and CEO of Jump Associates, for My Quest for the Best. In this interview series, Ringle speaks with successful industry experts and outstanding business leaders about their strategies for reaching and influencing significant target audiences, innovative business leadership, breakthrough moments in their career, and the important business and life lessons they've gained along the way.
Patnaik is the CEO and Managing Associate of Jump Associates, a hybrid strategy firm that’s built to tackle the kinds of persistent, highly ambiguous questions that keep great leaders up at night. He is a trusted advisor to senior executives at some of world's most admired companies, including General Electric, Procter & Gamble, Target, and Hewlett-Packard.
When he's not at Jump, Patnaik serves as an adjunct professor at Stanford University, where he teaches innovation methods to design and business school students. He is the author of Wired to Care, a critically acclaimed book about the connection between empathy and business growth. His articles on innovation and strategy appear in leading publications, and he is a frequent speaker at marketing, design and innovation forums.
Patnaik’s My Quest for the Best interview was an insightful discussion of strategy, innovation, and the critical importance of a learner’s mindset. He talked about what good customer service looks like, and why Target refers to its customers as “guests.” Patnaik also shared the story of how his first job unlocked new ways of thinking about design that have served him will throughout his career.
“After a short conversation with Dev, I recognized his keen enthusiasm for solving complex business problems. Dev and his team act as trusted guides through tricky territories for large companies and he brings to that role years of dedicated field work and methods refinement that help uncover insights and hidden patterns,” says Bill Ringle. “Please encourage your team to listen in to this interview so you can discuss whether your approach to problem solving has stalled because it lacks the hybrid elements that Dev and his team at Jump Associates espouse.”
Bill Ringle, America’s Business Growth Strategist, is founder of the Rapid Rise Business Growth SystemTM, the proven step-by-step system that shows you exactly how to connect and do business with your ideal customers in record time. He works with high performing entrepreneurs and CEOs who want to overcome the five big challenges to business growth so that they can run profitable and rewarding business rather than become stuck and overwhelmed in unfulfilling and draining roles. He has worked on four continents, is the author of four business books, and inspires and educates thousands of business leaders each year through his speaking, coaching, interactive programs, and products.