LawLogix Group, Inc., the proven leader in I-9 Compliance, E-Verify and Immigration Case Management Software, announced today that it has been recognized for excellence in customer service as a 2012 Silver Stevie® Award Winner in the Customer Service Department of the Year Category.
LawLogix’ winning entry was based on a 121% increase in client contacts in 2011, due largely to a growing client base in both its I-9 Compliance and Immigration Case Management product lines. LawLogix attributes this continued growth to its knowledgeable customer support representatives who receive ongoing training in immigration, I-9, and E-Verify topics to better serve and understand client needs. This substantial knowledgebase enables LawLogix to deliver top-notch service and resolve most client issues on the very first call.
“We take great pride in providing our clients with the best, most thorough U.S based customer support out there,” said Dan Siciliano, Co-founder of LawLogix. “LawLogix continues to grow in the I-9, E-Verify, and immigration software market through our relentless commitment to hands-on client support. We are honored to be recognized for our commitment to customer service.”
Josh Cisneroz, Vice President of Customer Experience, generously credited the LawLogix Customer Support Team for this prestigious achievement. “Winning the Silver Stevie® Award for Customer Service Department of the Year is confirmation of the hard work and dedication of each and every Customer Service Team Member at LawLogix. This award recognizes our team members’ unique skills, exemplary patience, and enviable talents in providing superior customer service.”
Over a 1,000 entries from organizations of all sizes and in virtually every industry were submitted to this year’s competition, including smaller vendors involved in the I-9, E-verify, and immigration software market. More than 100 members of seven specialized judging committees determined Stevie Award placements from among the Finalists during final judging this year. Entries were considered in 27 categories for customer service professionals, including the largest category of Customer Service Department of the Year.
LawLogix assists millions of people every year through its innovative Electronic I-9 Compliance, E-Verify and Immigration Case Management Software. Founded in 2000, LawLogix is the trusted provider for many prestigious corporations that include one of the world’s top five largest banks, 3M, Pfizer, Aon Corp, Cargill, US Airways, Highmark and McKesson. LawLogix has been named to the prestigious Inc. Magazine 500/5000 list of America's fastest-growing entrepreneurial businesses for the last five years and was recently named to the Hispanic Business 500, Hispanic Business 100, and Tech 200 lists among others. For more information about LawLogix and our suite of products, please visit the LawLogix website at http://www.lawlogix.com.
About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at http://www.stevieawards.com.
Sponsors and supporters of the 6th annual Stevie Awards for Sales & Customer Service include American Support, Coloredge Los Angeles * New York, Competence Call Center, SDL and ValueSelling Associates.
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